Frequently Asked Questions
Everything you need to know about your Bodycare experience.
Are your products suitable for sensitive skin?
Yes, our entire range is dermatologically tested and formulated with gentle, hypoallergenic ingredients specifically designed to nourish even the most sensitive skin types.
How long does shipping take?
Standard shipping typically takes 3-5 business days. We also offer express shipping options that deliver within 1-2 business days depending on your location.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund, even if it has been opened.
Are Bodycare products cruelty-free?
Absolutely. We are committed to ethical beauty; none of our products or ingredients are ever tested on animals, and we are Leaping Bunny certified.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
Do you use sustainable packaging?
Yes, we prioritize the planet by using 100% recyclable glass bottles and post-consumer recycled plastic for all our containers and shipping materials.